Salus journal

Healthy Planet. Healthy People.

Healthcare / Quality improvement

Community needs analysis shapes Cleveland Clinic’s ‘hospital of the future’

By SALUS User Experience Team 11 Jul 2023 0

The city of Mentor in Lake County, Illinois now has its first hospital, offering a broad scope of services under the umbrella of the Cleveland Clinic health system.

The Mentor Hospital is Cleveland Clinic’s 23rd hospital, its first in Lake County, Illinois, and the first new hospital in northeast Ohio since Avon Hospital opened in 2016.

The new hospital will serve patients who have shorter stays with follow-up care at home, based on their less critical needs. If patients need more acute or specialised care, they will be transferred to the appropriate Cleveland Clinic location, such as Hillcrest Hospital, Euclid Hospital or its main campus.  -

“We’re pleased to open Mentor Hospital and expand our services for residents of Lake and Geauga counties,” said Tom Mihaljevic, MD, Cleveland Clinic chief executive and president. “Mentor Hospital is a new hospital concept, based on the needs of the community, and supports our goal of providing every patient the best care and experience possible.”

Donald A. Malone Jr, MD, president of Cleveland Clinic Ohio Hospitals and Family Health Centers, added: “We evaluated the needs of the community to determine how to best serve patients at Mentor Hospital. Mentor Hospital will offer a broad scope of services and have the support of the entire Cleveland Clinic health system.”

The new hospital features 34 inpatient/observation rooms, 23 outpatient rooms, 19 emergency department beds, 12 pre-/post-anaesthesia care beds, and four operating rooms. Outpatient services include bariatric surgery, cardiology, digestive disease, general and colorectal surgery, vascular surgery, urology, pulmonary medicine, orthopaedics, and sports medicine. Inpatient care consists of primary care, orthopaedics and general surgery. Lab and imaging services are also available at the hospital.

 - The city’s first 24-hour emergency department will be based at the hospital, which also includes a drive-through canopy for emergency medical service (EMS) vehicles.

The hospital will be managed by Cleveland Clinic Hillcrest Hospital, allowing for easy access and staffing between facilities.

“Mentor Hospital is a ‘hospital of the future’ that will serve patients’ needs today and for generations to come,” said Richard Parker, MD, president of Hillcrest and Mentor hospitals. “The hospital’s modular design is versatile, allowing us the opportunity to expand in the future, if needed, to meet changing community needs.”

The hospital is designed for high energy performance, including on-site solar energy production with a solar panel array; storm-water retention and management; electric vehicle charging capabilities; and on-site covered bike parking. Other sustainability initiatives include the preservation of natural wetlands and woodlands at the multi-acre site.

Cleveland Clinic has eight other facilities in Lake and Geauga counties, including primary care offices in Chardon, Concord, Madison, the Mentor Wayside Building, and at the Willoughby Hills Family Health Center.

Organisations involved